What is Airwheel suitcase?

Airwheel Suitcase is a professional store which is good at smart riding on motorised suitcase.

Is Airwheel luggage allowed in flight?

Yes,Airwheel Suitcase SE3S,SE3MINIT,SR5 and SQ3 can be carrried on the air.But Airwheel Suitcase SE3T need to be checked in before flight.

Where is Airwheel from?

Airwheel is located in Changzhou,Jiangsu province,China.

Is Airwheel TSA-approved?

Yes,there is a TSA lock on every model of Airwheel Suitcase.AIrwheel Suitcase will be safe when customs check it.

How fast is the Airwheel suitcase?

The speed of different models are different. Airwheel Suitcase SE3S is the fastest eletric suitcase with 13km/h. And the other ones are about 5-8km/h.

What is the Airwheel luggage made of?

Airwheel Suitcase is made of high quality aluminum alloy which is waterproof and hard.

Where can I check my order?

After shipping, you will receive shipping details with the tracking number by email. Then, you can track the order on this website: https://www.17track.net.

What can I do if the package has been damaged?

Please contact our customer service via chat or email:support@airwheelsuitcase.com.Also,attach your order number and your model number when you apply for after sale service.

Which payment can I use ?

Support Paypal,Visa,Mastercard and other credit card.

What is warranty for Airwheel Suitcase?

We will provide a 12-month warranty for Airwheel Suitcase and a 6-month warranty for Airwheel Suitcase Power Bank.